What Is a Dual Fuel Heat Pump System?

A dual fuel system combines a heat pump with a gas furnace on the same ducted system. Most of the time, you run on the efficient, electric heat pump for quiet, comfortable heating and full air conditioning. When you want fast, powerful heat, you have the option of switching to gas.

For homeowners around Greater Victoria, the West Shore, and the Cowichan Valley, this setup gives you the best of both worlds: low-cost electric comfort most of the year, with the security of gas heat when you want it.

How Does a Dual Fuel System Work?

A dual fuel system has two main parts:

  • An outdoor heat pump that provides heating and cooling with electricity

  • An indoor gas furnace that can take over heating when needed

A smart thermostat or control board manages both:

  • In cooler weather and summer, you run the heat pump for efficient heating and air conditioning.

  • When you want quick, high-output heat (cold snap, early morning, or just personal preference), the gas furnace can take over.

You’re not locked into one fuel. You can choose how you heat your home based on comfort, cost, and your own preferences.

Why Homeowners on the Island Choose Dual Fuel

1. Flexibility and comfort
Run mostly on the heat pump for efficient heating and cooling, but keep gas on standby for fast, powerful heat whenever you want it.

2. Lower energy costs over time
Because you can rely on the heat pump for much of the season, you can cut down on gas usage while still enjoying the comfort you’re used to.

3. A good fit for our coastal climate
In our area, we get cool, damp winters and warmer summers. A dual fuel system handles both heating and AC easily, and gives you backup heat for those colder stretches or future fuel price swings.

Installation and Maintenance

To get the most out of a dual fuel system, it needs to be:

  • Properly sized for your home

  • Set up correctly so the heat pump and furnace work together

  • Programmed with the right thermostat settings for when to use each fuel

At Red Fox, we handle the design, installation, and setup, and we can also help you understand what rebates and incentives are still available for high-efficiency dual fuel systems in B.C.

Ongoing care is simple:

  • Change or clean your filters regularly

  • Keep the outdoor unit clear of leaves and debris

  • Book annual maintenance so both the heat pump and furnace are checked, cleaned, and tuned

Choosing the Right Dual Fuel System

When we design a dual fuel system, we look at:

  • Your home size and layout

  • Existing ductwork

  • Your current heating fuel (natural gas, oil, or electric)

  • How long you plan to stay in the home

  • Your goals: lowest long-term cost, maximum comfort, or a balance of both

From there, we recommend a properly sized, high-efficiency heat pump and furnace combination that fits your budget, keeps you comfortable year-round, and positions you for available rebates where possible.

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What our customers are saying about us

Joni Pennington
Joni Pennington
Thank you for such a pleasant experience! Putting in a heat pump is definitely not an easy task! John, April, and Jack, are very professional at what can be a complicated task. Kept the work area clean, and cleaned up. Highly recommend 👌 💯
Susan & Roland Cottell
Susan & Roland Cottell
This was the best contractor service, of any trade, that we have received in over 50 years of home ownership
Dr. Sandra Morrison
Dr. Sandra Morrison
I highly recommend Red Fox. They came promptly when my old furnace and heat pump died during the coldest week of this year, and were able to cobble things together to give me heat until they could upgrade my system. They walked me through all of my options, with no pressure, and managed to provide me with a new system at a very competitive price.
Anoop Sohi
Anoop Sohi
John is professional, a logical problem solver, experienced, and efficient! My heat pump stopped working, and my home was without heat. John was able to assess my heat pump and trouble shoot the problem. My heat pump was running within 30 mins of his arrival! I highly recommend this courteous gentlemen and his crew.
Debbie Cowick
Debbie Cowick
excellent service right from the start. Efficient and clean. Totally satisfied with the product, service, staff and how warm and cozy our house is now...can't wait to use the air conditioning in the summer. Thank you Red Fox I will certainly refer you to anyone who needs your service...Five Starts for sure!!!
S. Shams
S. Shams
THANK YOU RED FOX TEAM. One of the most reliable and experienced companies you can call on. No matter when or what, they will do their best to help you as always as fast as they can. Highly recommend RED FOX. Professional, courteous and timely service.
C. Burton
C. Burton
Great price, punctual, clean install and no mess. Suggested 3 head mini split system for the home works perfect and still leaves room (Amps) on the electrical panel for EV charging. Can’t imagine raising a newborn in the summer without it!
Adventuring Jacquie
Adventuring Jacquie
Dear Red Fox, We have had you into our home three times now and each time has been a wonderful experience. Estimate and evaluation of our home and needs, installation and maintenance. We honestly feel the quality of your service and desire to find the best solution for your customers is genuine.
SNA8DAWG
SNA8DAWG
Ryan is the best. Finally have cold air - after 3 other companies couldn't fix. Many thanks from Mrs SN8DAWG
Megan Turnpin
Megan Turnpin
Great locally owned and operated company with a fast and efficient respond time. Highly recommend!!
Robb Douglas
Robb Douglas
Top notch service. Our furnace died in December, John came over right away and gave us options. We had a new furnace installed two days later.
Jackie Parker
Jackie Parker
Fast, efficient professional and exactly on time. Excellent quality company 👌