Heating and Cooling Repair in Victoria

Is your heat pump or gas furnace in need of repair? We can diagnose the problem, give you repair or upgrade options and get you back up and running fast. Have peace of mind knowing that Red Fox is approved to work on any brand of equipment and can complete warranty related work – no matter who the installer was. We aim to book your appointment fast and can usually arrive within 24hrs and sometimes even the same day. 

Homeowners across greater Victoria, the Westshore, and Cowichan Valley can rely on Red Fox Heating & Air Conditioning for service, repair and maintenance of their HVAC systems. Each service visit includes a free 21 point HVAC inspection so you can know the clear big picture of your HVAC system. We always provide you with clear and transparent upfront pricing before commencing repairs or ordering parts, so you’re never caught off guard. 

We are grateful for your business and look forward to serving you.

Ryan and John are two of our lead service technicians

5 Star repair service in Victoria

When to Call

Noise: If you hear any high pitched noise coming from the outdoor or indoor unit – turn off the breaker and call for repair. This a major sign that something is going wrong with your system.

Low output: If you notice that your system is not performing like you are used to, it’s a sign that it could be low on refrigerant after developing a leak. It is important to get your system looked at as soon as possible as low refrigerant levels can cause major damage to your compressor. 

Blank thermostat: If your thermostat won’t light up or is not bringing the system on, it can be sign of a bigger electrical problem. A possible blown fuse, short circuit or bad thermostat could be the problem. 

Tripped breaker: If your system trips the breaker it is important to reset it only once and to call right away for service. It is a sign of a major fault in your system and resetting the breaker multiple times will require it to be replaced.

Smells: If you smell gas turn off the gas supply and breaker immediately and call for service. If you smell any burnt smells, musty smells, or chemical smells call for service right away.

Maintenance: Your system should be serviced annually to keep it in proper working order. Keeping the system clean is essential for efficient operation and to extend the life of the equipment. Other checks of the refrigerant levels, electrical connections, airflow, pipe connections and more are also necessary.

Book an Appointment

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What our customers are saying about us

Joni Pennington
Joni Pennington
Thank you for such a pleasant experience! Putting in a heat pump is definitely not an easy task! John, April, and Jack, are very professional at what can be a complicated task. Kept the work area clean, and cleaned up. Highly recommend 👌 💯
Susan & Roland Cottell
Susan & Roland Cottell
This was the best contractor service, of any trade, that we have received in over 50 years of home ownership
Dr. Sandra Morrison
Dr. Sandra Morrison
I highly recommend Red Fox. They came promptly when my old furnace and heat pump died during the coldest week of this year, and were able to cobble things together to give me heat until they could upgrade my system. They walked me through all of my options, with no pressure, and managed to provide me with a new system at a very competitive price.
Anoop Sohi
Anoop Sohi
John is professional, a logical problem solver, experienced, and efficient! My heat pump stopped working, and my home was without heat. John was able to assess my heat pump and trouble shoot the problem. My heat pump was running within 30 mins of his arrival! I highly recommend this courteous gentlemen and his crew.
Debbie Cowick
Debbie Cowick
excellent service right from the start. Efficient and clean. Totally satisfied with the product, service, staff and how warm and cozy our house is now...can't wait to use the air conditioning in the summer. Thank you Red Fox I will certainly refer you to anyone who needs your service...Five Starts for sure!!!
S. Shams
S. Shams
THANK YOU RED FOX TEAM. One of the most reliable and experienced companies you can call on. No matter when or what, they will do their best to help you as always as fast as they can. Highly recommend RED FOX. Professional, courteous and timely service.
C. Burton
C. Burton
Great price, punctual, clean install and no mess. Suggested 3 head mini split system for the home works perfect and still leaves room (Amps) on the electrical panel for EV charging. Can’t imagine raising a newborn in the summer without it!
Adventuring Jacquie
Adventuring Jacquie
Dear Red Fox, We have had you into our home three times now and each time has been a wonderful experience. Estimate and evaluation of our home and needs, installation and maintenance. We honestly feel the quality of your service and desire to find the best solution for your customers is genuine.
SNA8DAWG
SNA8DAWG
Ryan is the best. Finally have cold air - after 3 other companies couldn't fix. Many thanks from Mrs SN8DAWG
Megan Turnpin
Megan Turnpin
Great locally owned and operated company with a fast and efficient respond time. Highly recommend!!
Robb Douglas
Robb Douglas
Top notch service. Our furnace died in December, John came over right away and gave us options. We had a new furnace installed two days later.
Jackie Parker
Jackie Parker
Fast, efficient professional and exactly on time. Excellent quality company 👌