Since 1991
About Red Fox
35 years of keeping Vancouver Island comfortable. We're not the biggest — we're the best.
Our story
The Company Behind the Fox
Red Fox started in 1991 as a small heating and cooling operation, doing work for family, friends, and neighbours around Greater Victoria. The early years were exactly what you'd expect from a young company on the Island — one truck, a few good clients, and a reputation that had to be earned one home at a time.
That reputation is what grew us. We've never advertised. 35 years later, every customer we serve still comes to us by referral — a neighbour who had us out, a family member who got a heat pump, a friend at work who couldn't stop talking about how clean we left the job site. We've built this whole business on word of mouth, and we've kept it small enough to deliver on that reputation every single time.
That's why we treat your home like it's our own and you like a friend, not a customer. It's how we operated when our customer base fit on one page, and it's how we operate today. Show up on time, do honest work, charge a fair price, and leave the place better than we found it. Ask your neighbour about us — there's a good chance they already know who we are.
We install and service all major HVAC brands including Fujitsu, Samsung, Carrier, and Tosot. Our technicians are certified, experienced, and carry the parts they need to get the job done right the first time.
What we stand for
Fast — Friendly — Professional
Fast
We respect your time. Same-week estimates, efficient installations, and 24/7 emergency service when you need it most. Most heat pumps installed in a single day.
Friendly
No pressure, no upselling, no scare tactics. We give you honest advice and let you make the decision. We're the HVAC company your neighbours recommend.
Professional
Licensed, insured, and backed by warranty on every job. Clean work, proper permits, and systems installed to manufacturer specifications. We do it right.
Trust & credentials
Why Choose Red Fox
4.9 Star Google Rating
40+ verified reviews
35+ Years Experience
Serving the Island since 1991
BC Hydro Registered
Qualified for all rebate programs
24/7 Emergency Service
Always here when you need us
Google Rating
See our work
Our Work Across the Island
★★★★★
What Our Customers Say
4.9 stars from 40+ verified Google reviews
"Thank you for such a pleasant experience! Putting in a heat pump is definitely not an easy task, but the Red Fox team made it look easy. Professional, friendly, and clean from start to finish."
"This was the best contractor service, of any trade, that we have received in over 50 years. Honest, prompt, and the workmanship is excellent. Highly recommend."
"I highly recommend Red Fox. They came promptly when my old furnace and heat pump died during the coldest snap of the year. Got me back up and running quickly with no fuss."
"John is professional, a logical problem solver, experienced, and efficient. My heat pump stopped working and he had it diagnosed and fixed faster than I expected. Great communication too."
"Excellent service right from the start. Efficient and clean. Totally satisfied with the product, service, and price. Would absolutely use Red Fox again."
"Thank you Red Fox team. One of the most reliable and experienced companies you can call on. They've taken care of us for years."
"Great price, punctual, clean install, and no mess. Suggested a 3-head mini split system for the home and it works beautifully — quiet, efficient, and we're more comfortable than we've ever been."
"We have had you into our home three times now and each time has been a wonderful experience. The team is friendly, knowledgeable, and always on time. Wouldn't go anywhere else."
"Ryan is the best. Finally have cold air — after 3 other companies couldn't fix it. He took the time to actually diagnose the problem properly. Cannot recommend Red Fox enough."