Emergency Repair
in Mill Bay, BC
24/7 emergency HVAC repair. No heat? No cooling? We respond fast.
★★★★★ 4.9 stars from 40+ Google Reviews
When you need us most
24/7 Emergency HVAC Repair
A heating or cooling emergency doesn't wait for business hours — and neither do we. Red Fox offers 24/7 emergency HVAC repair in Mill Bay. Our trucks are fully stocked with common parts so we can fix most problems on the first visit. No overtime gouging, just fast, honest service.
From first call to job complete
What to Expect
Free In-Home Estimate
We assess your home and recommend the right solution. No pressure, no obligation.
Upfront Pricing
Clear, honest pricing before any work begins. No hidden fees or surprises.
Expert Service
Experienced technicians who do the job right the first time. Clean, professional work.
Backed by Warranty
1-year labour on installs. Up to 12-year parts warranty (manufacturer-dependent). If something goes wrong, we come back.
Local knowledge matters
Why Red Fox in Mill Bay
We're based just 10 minutes from Mill Bay — serving Mill Bay Village, Kilmalu, Frayne Road, Handy Road and surrounding areas.
Our Shawnigan Lake shop is only 10 minutes south of Mill Bay — so when you call us, we're not coming over the Malahat, we're already in the neighbourhood. Mill Bay is one of the fastest-growing communities in the South Cowichan, with new families moving in every month. Many newer homes were built with basic builder-grade heating and no air conditioning — a heat pump upgrade tackles both at once. Older properties along the inlet often still run on oil or propane and qualify for some of the largest BC rebates when switching to electric.
We've been serving Mill Bay homeowners for over 35 years. Your neighbours know us. Ask around.
More from Red Fox in Mill Bay
Related Services
Heat Pump Installation in Mill Bay
Energy-efficient heat pump installation for year-round comfort. Cut your heating bills by up to 50%.
Learn more →Heat Pump Repair in Mill Bay
Reliable heat pump repair by certified technicians. Most calls booked within 24 hours.
Learn more →Furnace Installation in Mill Bay
Professional furnace installation with top-tier brands. Warm, efficient heating for your home.
Learn more →Common questions
Frequently Asked Questions
Q How fast can you get to my Mill Bay home in an emergency?
For true emergencies — no heat in winter, no cooling during extreme heat, gas smell, or carbon monoxide alarm — we triage the call and dispatch as quickly as we can. Response times depend on current demand, your location, and the time of day. Call us and we'll give you an honest estimate when you book.
Q Do you charge extra for emergency or after-hours calls?
We charge a reasonable after-hours service fee, but we never gouge our customers. You'll know the cost before we start any work.
Q What counts as an HVAC emergency?
No heat in winter, no cooling during extreme heat, gas smell, carbon monoxide alarm, or water leak from your HVAC system all qualify as emergencies. When in doubt, call us — we'd rather check and find nothing than have you suffer.
Google Rating
★★★★★
What Our Customers Say
4.9 stars from 40+ verified Google reviews
"Thank you for such a pleasant experience! Putting in a heat pump is definitely not an easy task, but the Red Fox team made it look easy. Professional, friendly, and clean from start to finish."
"This was the best contractor service, of any trade, that we have received in over 50 years. Honest, prompt, and the workmanship is excellent. Highly recommend."
"I highly recommend Red Fox. They came promptly when my old furnace and heat pump died during the coldest snap of the year. Got me back up and running quickly with no fuss."
"John is professional, a logical problem solver, experienced, and efficient. My heat pump stopped working and he had it diagnosed and fixed faster than I expected. Great communication too."
"Excellent service right from the start. Efficient and clean. Totally satisfied with the product, service, and price. Would absolutely use Red Fox again."
"Thank you Red Fox team. One of the most reliable and experienced companies you can call on. They've taken care of us for years."